OUR STORY
Built for DPC. Because DPC Deserves Better Than Generic Staffing.
We exist because Direct Primary Care physicians deserve support staff who understand the model they chose to practice in, not assistants trained on insurance-based workflows who happen to land in a DPC clinic.
WHY WE STARTED
We Watched Patient-Centered Physicians Drown in Admin Work
Years of working alongside doctors, clinics, and healthcare teams taught us something we couldn't unsee: even the most patient-centered providers were buried in admin work that had nothing to do with actual care.
That pattern became even clearer once we started working closely with Direct Primary Care practices. DPC physicians choose this model to get back to real patient relationships, not to spend their time buried in scheduling, messaging, and back-office tasks. So we built Go To MedVA to solve exactly that.
We're built exclusively for DPC. Every MedVA we place goes through our DPC Pre-Placement Training Program before ever touching a client account, so they arrive already fluent in the membership-based, direct-pay model DPC runs on. No insurance billing or prior authorization workflows to unlearn.
We lead with service and strategy, and we believe great care starts with a great support team behind it. Utmost care for you, light heart for your patients.
WHAT DRIVES US
Our Mission & Values
DPC-FIRST ALWAYS
Every decision we make — from how we train MedVAs to how we structure placements — is built around the DPC model and no other.
RESPECT THE PHYSICIAN'S TIME
DPC physicians chose freedom. We protect it. Our 3-day placement guarantee means no months-long hiring cycles eating into your practice.
UTMOST CARE, ALWAYS
HIPAA compliance, signed BAAs, rigorous screening — because the trust DPC physicians place in us is the trust their patients place in them.
WHY DPC EXCLUSIVELY
We Don't Serve General Practices. That's the Point.
Most staffing agencies are generalists. They place assistants across every practice type, then hand them a list of platforms to figure out. The physician pays for the learning curve.
Our exclusive DPC focus means every MedVA we place has already lived in the workflows, platforms, and patient communication rhythms that define Direct Primary Care — before they ever meet your practice.
No prior authorization workflows — DPC doesn't need them
Membership management, billing, and renewal expertise
Trained on Hint, Elation, Cerbo, Spruce & Atlas.md
Fluent in the direct-pay, direct-care patient relationship
OUR STANDARD
Every MedVA Earns Their Placement
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Screened
Graduates of medical allied courses with prior US healthcare experience, not general VAs cross-trained on medical terms.
Trained
Our DPC Pre-Placement Training Program covers membership-based care and direct-pay billing before any client contact.
Matched
Paired to your practice by platform fit and workflow, backed by a three-business-day matching guarantee.
Overseen
Paired to your practice by platform fit and workflow, backed by a three-business-day matching guarantee.
Protected
Every client relationship is covered by a signed Business Associate Agreement and clear service terms from day one.
IN THEIR WORDS
Trusted by Physicians Who Left Insurance-Based Care Behind
MC
Dr. Michelle Cooke
Sol Direct Primary Care
O
Dr. Oyewole
Lily Primary Care