What If You Didn’t Have to Do It All Anymore

Let’s be honest—your clinic shouldn’t feel like a game of whack-a-mole.

But somehow, the inbox is overflowing, prior auths are piling up, patients need follow-ups, and that chart you meant to finish yesterday is still blinking at you today. Whether you're running a lean Direct Primary Care (DPC) practice, a high-volume family clinic, or a busy MedSpa, the admin load sneaks in—and then it stays.

At GoToMedVA PH, we help you stop chasing your tail and start reclaiming your time. Our trained Medical Virtual Assistants (MedVAs) plug into your clinic’s workflow to take care of the backend chaos—so you and your team can stay focused on what actually matters: patient care.

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Here’s How GoToMedVA PH Supports Different Types of Clinics

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For Direct Primary Care (DPC) Clinics

Membership-based care should feel personal, not buried under admin. That’s why our MedVAs are trained specifically for DPC environments—where lean teams and meaningful patient relationships matter most.

We help you:

• Manage Spruce or Klara inboxes with speed and accuracy

• Prep charts in Elation or your preferred EHR

• Onboard new members and keep up with follow-ups

• Stay on top of renewals and direct patient communication

• Handle scheduling and reminders without disrupting your flow

“It’s like having a second brain that understands my practice model.”

 — Dr. J., Solo DPC Provider

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For General Primary Care Clinics

You shouldn’t be losing clinic hours to prior auths and insurance hold music. Our MedVAs have real experience in high-volume primary care settings. We take the non-clinical work off your plate, without missing a beat.

Your MedVA handles:

• Insurance verifications via payer portals (like Availity)

• Prior authorizations and appeal submissions

• Encounter summary documentation

• Scheduling and automated reminders

• VoIP-based phone support (e.g., RingCentral)

“They made our front desk breathe again. We’ve seen a real drop in staff burnout.” 

— Clinic Manager, Community Health Center

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For Specialty Clinics (Cardiology, Pain Management, Dermatology, etc.)

Specialty clinics operate with precision—and your admin support should too. We match you with MedVAs who understand your specialty’s flow, from detailed intake to documentation and follow-ups.

Specialized support includes:

• Coordinating referrals and follow-ups

• Drafting LOMNs and completing prior auth docs

• Chart prep and review of intake forms

• Verifying insurance and coordinating billing

• Calendar management and appointment confirmations

“Our prior auths used to take a week. Now, most are done within 48 hours.” 

— Dr. A., Pain Management Specialist

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For Dental Clinics

From insurance benefits to hygiene recalls, dental clinics juggle clinical work and customer service. Our MedVAs handle the admin side—so your staff can focus on patient experience.

How we keep your front office flowing:

• Treatment plan follow-ups and benefits checks

• Hygiene scheduling and recall outreach

• Insurance verification and VoIP patient follow-up

• Reviewing notes and prepping charts for dental procedures

“We finally have time to greet patients instead of drowning in paperwork.” 

— Office Manager, Dental Group Practice

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For MedSpa Clinics

Running a MedSpa means playing CEO, clinician, and marketer—sometimes all at once. Our MedVAs are trained to support the business side of aesthetics, so your brand feels polished and your process runs smooth.

Your MedVA can take over:

• Client bookings and reminder coordination

• CRM cleanup and data updates

• Inventory tracking and supply coordination

• Pre-treatment communication and post-care follow-ups

“Our patient touchpoints feel so much more consistent—like a real luxury experience.” 

— MedSpa Owner, Los Angeles

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Why Clinics Choose GoToMedVA PH

✅ HIPAA-trained professionals 

✅ Familiar with EHRs like Elation, Cerbo, Athena, eCW 

✅ Experience with patient messaging platforms (Spruce, Klara) 

✅ Plug-and-play support—no hand-holding required 

✅ Priced at ~$10/hour (no benefits, taxes, or office space needed)

Most clinics see ROI in the first 30 days.

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You Deserve to Stop Doing It All

Every unreturned message, every delayed prior auth, every missed follow-up is a signal.

Your clinic deserves backup.

Let GoToMedVA PH be that backup—quietly handling the details behind the scenes, while you focus on patients, practice growth, and yes... maybe even a lunch break.

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Want to see what a MedVA could take off your plate?

Schedule a quick Discovery Call