We Built This Because Healthcare Professionals Deserve Better Than 'Virtual Assistant Roulette.'
Go To MedVA is a Philippines-based medical virtual assistant placement company serving DPC physicians across the United States. We exist to match the right person to the right practice — and make sure they're ready before they start.
_edited.jpg)
Why Go To MedVA Exists
The virtual assistant industry is full of platforms that treat placement like a transaction. A physician fills out a form, a contractor gets assigned, and everyone hopes for the best. When it doesn't work out — and it often doesn't — the physician has lost weeks of onboarding time, their team is frustrated, and they're starting over.
We started Go To MedVA because that model is broken, and it's particularly broken for DPC physicians. Direct Primary Care practices run on trust, consistency, and high-touch patient relationships. The person who answers your messages, manages your member onboarding, and handles the administrative layer of your practice isn't a background function — they're part of the experience you've built. Getting that wrong has real consequences.
So we built a different process. Every MedVA we place has a minimum of 2 years working in U.S. healthcare. They go through onboarding that's specific to your practice before their first day. You interview candidates and make the final call. And after placement, you have a dedicated person monitoring the relationship — not just a helpdesk ticket.
"Utmost Care For You; Light Heart For Your Patients."
That tagline isn't marketing language. It's how we think about our role. Your MedVA carries administrative weight so you can carry your patients without being crushed under both.
What Makes Our Process Different
Most VA services are marketplaces. We're a placement firm with a process — and there's a meaningful difference between the two.
We Require 2+ Years of U.S. Healthcare Experience
Not general admin experience. Not call center experience. Specifically U.S. healthcare — real clinical environments, real patients, real EHR systems. This is the floor, not the ceiling.
You Choose From Pre-Vetted Candidates
We send you 2–3 profiles within 48 hours of your intake. You interview each one. You make the final decision. No blind assignments, no surprises on Day 1.
DPC-Specific Onboarding Before Day 1
Your selected MedVA completes our onboarding program before they touch your practice. We train them on your EHR, your workflows, your communication standards, and how DPC operations run day to day.
A Dedicated CSM After Placement
Placement isn't the end of our involvement. Your Customer Success Manager monitors performance, compiles weekly summaries, and steps in if anything needs to be addressed. You're never left managing the relationship alone.
HIPAA Certified & Cyber Liability Insured
Every MedVA signs a Business Associate Agreement, completes HIPAA certification, and is covered under our cyber liability insurance policy. Compliance is built into the process, not treated as an add-on.
3-Day Placement Guarantee
From your intake form to your MedVA's first day: 3 days. We built our process to move fast without cutting corners. If you're drowning in admin work today, you don't need a 6-week hiring cycle.
The People Behind Your MedVA
Go To MedVA is run by a small, hands-on team based in the Philippines with deep roots in U.S. healthcare staffing. We're not a large marketplace or an automated platform — we're a team that personally handles every match, every onboarding, and every client relationship.
Founder & CEO Manager
Kate Palagam
Founder & CEO of GoToMedVA PH, Kate brings a decade of experience supporting physicians and clinic owners across healthcare settings. Driven by the admin burnout she witnessed firsthand, she built GoToMedVA PH to help medical, dental, and medspa practices reclaim their time and focus — pairing them with highly trained Medical Virtual Assistants who work as true extensions of the care team.
General Manager
Adoracion Sumagpang
Adoracion Sumagpang is the General Manager of GoToMedVaPH, bringing over 15 years of experience in operations and marketing. Known for her expertise in streamlining workflows and driving business growth, she plays a vital role in ensuring smooth daily operations. Her leadership and strategic insight continue to elevate the team’s performance and reinforce the company’s commitment to excellent client support.
Marketing Assistant
Rhinna Jade Perez
Rhinna Jade Perez serves as the Marketing Assistant at GoToMedVA PH, bringing creativity and strategy to every campaign. She plays a key role in promoting our services for both General and Direct Primary Care clinics through compelling content, targeted outreach, and consistent brand messaging. Her efforts help expand our reach, strengthen our presence, and connect more clinics with the reliable virtual support they need.
Administrative Assistant
Princess Abhie Escobar
Princess Abhie Escobar keeps the daily operations of GoToMedVA PH running smoothly. As our Administrative Assistant, she is responsible for organizing medical virtual assistant resumes, managing essential files, and handling a variety of behind-the-scenes tasks that support the team’s efficiency. Her attention to detail and commitment to organization play a vital role in maintaining a streamlined workflow for our growing agency.
Meet the MedVAs
Every MedVA we place is a real person with real U.S. healthcare experience. We're proud of the team we've built and want you to see exactly who you'd be working with.
_edited.png)
Individual MedVA profiles with names, specialties, and years of experience coming soon.